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What is a phishing scam?

Simply put phishing is an online attempt to steal your personal information such as account details, username and passwords.

Phishers contact you claiming to be from a company or person you know. They will try to replicate the look and feel of a trusted site such as Daft.ie, ultimately requesting your personal information. They then take this information and use it to gather data in your account, contact your customers or gain access to other accounts.

There’s no better way to stay safe online than by familiarising yourself with the various types of scams. We’ve compiled a list (below) and we’ll add to this as we become aware of anything new.

Email phishing scams – Phishers Imitating Daft

*PLEASE NOTE THAT THE WORDING MAY VARY*

Example #1 (Invoice Scam) 

A Phisher, pretending to be from Daft.ie, alerts you to ‘an unpaid invoice.’ The link in the email directs you to a fake website asking you to log into your Daft.ie account

Example #2 ( Credit Card Scam ) 

 *WE WILL NEVER ASK YOU TO UPDATE YOUR CREDIT CARD DETAILS OVER EMAIL*

A Phisher, pretending to be from Daft.ie, sends an email asking you to ‘re-confirm your credit card details.’The link in the email directs you to a fake website asking you to log into your Daft.ie account

Example #3 ( Credit Card Scam ) 

A Phisher sends an email asking you to update your credit card details. The link in the email directs you to a fake website asking you to update your details

Example #4 ( REQUESTING LOGIN DETAILS )

A Phisher sends an email that imitates Daft.ie. The link in the email directs you to a fake website/fake daft login website asking you to log in.

Example #5 ( REQUESTING LOGIN DETAILS )

Example #6 ( REQUESTING LOGIN DETAILS )

Example #7 ( REQUESTING LOGIN DETAILS )

Example #8 ( REQUESTING LOGIN DETAILS )

Email phishing scams – Phishers Imitating Property Hunters

A Phisher sends an email that imitates a property hunter. The link in the email directs you to a fake website asking you to log into your Daft.ie account.

Example #1 ( Imitating Property Hunters )

Example #2 ( Imitating Property Hunters )

Example #3 ( Imitating Property Hunters )

Example #4 ( Imitating Property Hunters )

Text Phishing Scams 

A phisher pretending to be either Daft/property hunter will attempt to get information 

*DAFT WILL NEVER TEXT YOU UNDER ANY CIRCUMSTANCES *

Example #1 (Text phishing attempt)

Example #2 (Text phishing attempt)

Beware!  The links displayed in these phishing emails and texts will take you to a fake website where you will be asked to submit your username and password. The phishers then take this information and use it to gather data in your account, contact your customers or gain access to other accounts.

Your account has been phished, what now

  1. Reset your password on Daft. For more information visit our Help Centre

  2. Reset your password on all other non Daft accounts if you use the same password, or similar, to the one captured by the phisher 

  3. Contact our Support team support@daft.ie or for out of office hours onlinesafety@helpdaft.zendesk.com 

  4. Contact the people that have been affected by the phisher. Daft can offer you support and guidance when communicating with anyone who could be affected*

The best remedy is prevention. Stay safe from phishing by following the below guidelines 

  1. Check the senders’ email address or copycat URLs. We recommend you manage your account through your browser, ie always type https://www.daft.ie/agents/ directly into your web browser to log into your Daft account

  2. Don’t click on suspicious links. If in any doubt delete the email or text and contact your account manager* 

  3. NEVER ever insert your username or password at the request of an email or text message

  4. Opt in to hide enquiry details in your Daft account. (Please contact your Customer Success team who will do this for you.)* 

  5. Don’t use the same password for Daft as your email or other accounts Best practice is to have a password management in place within your organisation* 

  6. Make sure you and all your colleagues are aware of phishing scams, what to do and what not to do*

If you have any questions about online safety please do not hesitate to contact our Customer Success team who will be happy to help you.

*Applicable to Estate Agents

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